Island Island Advice provides open-door drop-in sessions and telephone advice sessions to Tower Hamlets residents with a wide range of advice about entitlement to benefits, ‘better-off’ calculations, reviews, appeals and tribunal hearings. Clients who have attended one of our drop-in sessions or phoned our telephone advice line will be referred to our specialist benefits caseworkers if their enquiry is complex or involves a dispute against a benefits decision.
For Benefits advice and drop in sessions click here
We have continued to offer advice on a wide range of debt issues including utility debts, rent and council tax arrears, credit debts, overpayments of benefits and tax credits, bankruptcy and Debt Relief Orders. Our very experienced debt adviser is an accredited Debt Relief Order intermediary and works with dedicated volunteers to ensure we can meet the growing need for this type of advice.
Money & Debt Advice
For Money and Debt advice and drop in sessions click here
Our housing advisers dealt with a wide range of cases concerning rent arrears, repossession and eviction, homelessness, disrepair, allocations and succession. Legal Aid funding has continued for this area of law although the number of cases we are allowed to take on and the type of cases that can be covered by Legal Aid have reduced considerably. Other funding for housing advice has come from the BLF for our Accessible Advice in Tower Hamlets project, and from the East End Community Foundation for our debt and housing drop-in sessions on Fridays.
For Housing advice and drop in sessions click here