Island Advice Centre works within the London Borough of Tower Hamlets helping residents secure their statutory and legal rights, enabling them to improve their living standards and quality of life. Access to advice and advocacy is the core work of the organisation, helping people to stay above the poverty line, reduce stress and empower them to deal with their situations.
Volunteers are one of the organisation’s invaluable assets and help to deliver the much-needed advice services provided by us. Training and development opportunities are provided for volunteers and many of our volunteers move into employment.
Located in Island House on the Isle of Dogs, we work closely with other advice agencies and service providers in the borough, contributing to local forums and partnerships and helping to provide a holistic service to our users.
Our services include:
- Drop-in advice sessions from Island House
- Outreach advice sessions at GP surgeries and community centres
- Home visits
- Telephone advice service
- Admin and advice volunteer opportunities
- Advice work training and accreditation course
- Development of partnership and joint working
- Specialist advice and casework in welfare rights, housing
- NVQ assessments in advice