Our bilingual generalist caseworker carries out advice sessions in five surgeries across the borough. These are appointment-based sessions booked by the GPs and other health professionals on behalf of patients at their surgery, with 4 to 6 appointments being available per session. Matters dealt with include a wide range of basic enquiries about benefits, housing and debt as well as form filling. This service is delivered by a consortium of Tower Hamlets advice centres and led by Social Action for Health. The project has been running for over 10 years and has helped many thousands of residents to resolve problems with benefits, housing, debt and other issues of concern. It has also helped to relieve pressures on GPs and other health professionals in busy health centres.

To book an appointment phone your surgery/receptionist directly:

Mondays 9am to 12 noon
East One Health (fortnightly)

Mondays 1pm to 4pm
Spitalfields Practice

Tuesdays 9am to 12 noon
Chrisp Street Health Centre

Wednesdays 9am to 12 noon
Barkantine Practice (fortnightly)

Island Health 1pm to 4pm

NB: To book an appointment, you MUST be a patient at the GP surgery